Great location, good room servicing and the majority of the staff were helpful and pleasant.
Barrie
juli 2022
Great location for exploring the city. Staff are professional and friendly and sorted an issue that we raised to their attention almost immediately. Rooms are clean and big enough to accommodate a family of 4. Great shower with very hot water. As usual for Holiday Inn, the breakfast is spot on; there is a variety of cooked breakfast as well as milk/vegan options,yoghurt, cereals, pastry, hot drinks, etc.
Hristo
juni 2023
The staff went above and beyond to make our stay comfortable. They upgraded one of our rooms so that we would be in the same part of the hotel and were great at dinner and breakfast, ensuring that everyone had what they needed. The rooms were simple, but spotlessly clean with everything you’d need when travelling, as were the communal areas. Similarly, the food while a little limited, was well cooked and tasty. And despite the cost of living price rises, I couldn’t fault the price. Would definitely return.
Anonymous
juli 2023
Very friendly and helpful staff. Nothing too much trouble. Very welcoming. Room was clean . Great location. Lovely Poole park a short walk away. Walking distance to the quay and town. Would definitely stay here again.
Sherry
maj 2023
The room was spacious, the bed very comfortable and the staff lovely, very helpful and courteous.
Diane
juni 2023
It was a better stay than the last time we were there! A change in staff helped and the food was a lot better but could still do with improvement. The hotel is in a very handy location and close to everything.
Barrie
augusti 2023
Everything good would definitely stay again when on a business trip.
Antoinette
april 2023
The location is perfect for the town shopping the male manager was very helpful and friendly I could not fault him nothing was too much trouble. The rest of the staff were friendly and professional was made to feel at home.
Winston
februari 2023
I stay overnight 2 times a week all year round for work so have quite a lot of places to compare . This is how budget hotel should be . 10 stars . Staff was very nice and friendly . I was asked simple questions , how are you , how was your journey Etc . Very easy simple thing but not happening anymore . In the morning I was checking out early , before breakfast , I asked if I could eat whatever is ready , YES they said , SIR breakfast is ready , what a lovely change premier inn staff told me to f off once , same situation in the morning the breakfast wasn't ready ...and they are more expensive ... price more than reasonable
Jakub
mars 2023
Nothing to say, everything was very good. The service from the staff was excellent and first class. The room and bathroom was clean and the towels were changed dailey.
Clint
augusti 2023